Privacy Policy

This Privacy Policy describes how BetterBoost collects, uses, and protects information when you visit betterboost.ai, request a Free AI Audit, submit a contact inquiry, request Learning Lab access, or complete a related questionnaire.

BetterBoost is an AI strategy and implementation firm based in Seattle, Washington. This policy covers website and form activity. Client engagements, including systems we design or operate for a customer, are governed by a separate written agreement.

We collect information you choose to submit and limited technical data needed to operate the site.

Information you provide. Contact, audit, Learning Lab, and questionnaire forms may collect your name, work email, confirmed email address, phone number, company name, job title, company size, website, timeline, role in an evaluation, and a description of the workflow, challenge, or learning goal you want to discuss. Audit and Learning Lab requests also record your consent to follow-up communication.

Information collected automatically. Like most websites, our servers may receive your IP address, browser type, device type, referring page, and the dates and times of your visits. We use this information to operate, secure, and improve the site.

Browser storage. After you request a Free AI Audit, this site may store your first name and work email in your browser so the private questionnaire can recognize the request. You can clear that data through your browser settings.

We use submitted and technical information to:

• Respond to inquiries and schedule consultations
• Review Free AI Audit requests and send a private questionnaire link
• Route Learning Lab access requests to the correct resource
• Operate, secure, and troubleshoot the website
• Understand which pages and resources are useful
• Comply with legal obligations and protect against misuse

We do not sell personal information. We do not use form submissions to train public AI models.

This website uses cookies or similar technologies that are necessary to deliver pages, remember form progress where applicable, and keep the site secure.

Analytics. We use Google Analytics 4 to understand how visitors find and use the site, such as which pages are viewed, how long visits last, and which forms are submitted. Google Analytics sets cookies and collects information such as your IP address, device and browser type, approximate location, and referring page. We do not send form contents, such as your name or email address, to Google Analytics. Google processes this data under its own terms; you can learn more at How Google uses information from sites that use its services and opt out with the Google Analytics Opt-out Browser Add-on.

We do not run advertising cookies or third-party marketing pixels on these pages. If we add other non-essential cookies later, we will update this policy and, where required, provide a way to manage them.

We share personal information only when it is needed to operate the website or respond to your request:

• Service providers that host the site, process forms, deliver email, or provide website analytics (Google Analytics), under contracts that limit their use of the data
• Professional advisors, such as legal or accounting counsel, when required for a legitimate business purpose
• Authorities when we are legally required to disclose information, or when we need to protect BetterBoost, our clients, or the public

We do not share contact lists with unrelated third parties for their own marketing.

We keep inquiry, audit, and Learning Lab records for as long as needed to complete the request, maintain a business relationship, meet legal or accounting requirements, or resolve a dispute. Technical logs are kept for a shorter operational period.

We use reasonable administrative, technical, and organizational measures to protect personal information. No website or transmission is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. You may also ask us to stop using your information for follow-up communication.

Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR, including the right to know what we collect, the right to opt out of the sale or sharing of personal information, and the right to lodge a complaint with a supervisory authority. BetterBoost does not sell personal information.

To make a request, use the Contact page and include enough detail for us to locate your submission. We may need to verify your identity before completing the request.

BetterBoost is based in the United States. If you submit information from another country, it may be processed in the United States, where privacy laws may differ from those in your location.

This website is intended for business decision-makers. We do not knowingly collect personal information from children under 16. If you believe a child has submitted information, contact us and we will delete it.

We may update this policy as our services or legal requirements change. The "Last updated" date at the top of the page shows when the current version took effect.

For privacy questions, contact BetterBoost through the Contact page or write to us at our Seattle, Washington headquarters.