Module 2 • 22 min
Why Platform Decisions Go Wrong
Spot the assumptions that create expensive platform regret.Core Concept
Platform decisions fail when teams evaluate demos before documenting compatibility, middleware, operating ownership, and total cost. Feature lists rarely reveal the work required to fit a product into the real environment.
This decision affects the value, delivery effort, operating ownership, and risk profile of the initiative long after the first release.
How to Apply This in Your Organization
Treat every vendor claim as a requirement to validate against your systems, permissions, process exceptions, and support model.
Use one real workflow, its current systems and data, and the people accountable for the outcome. The purpose is a decision-ready recommendation, not a theoretical evaluation.
Decision Checklist
- Test the critical integration path.
- Account for middleware and operating work.
- Identify lock-in and exit constraints.
Worked Decision Scenario
A team is evaluating why platform decisions go wrong for a current automation initiative. It uses the framework to identify the narrowest viable next step, the dependency that could change the decision, and the owner responsible for resolving it.
The team pauses a preferred vendor selection after discovering that its most important integration requires unapproved middleware and a separate security review.
Apply it
Working Exercise
Identify the highest-risk assumption in a current platform evaluation.
Saved locally for this review prototype. Your response will become private account data when the approved course backend is connected.