Module 6 • 22 min
Governance and Risk Readiness
Define the ownership, oversight, escalation, and audit controls appropriate to the automation’s impact.Governance Enables Responsible Action
Governance is not a late compliance review. It defines who can approve, monitor, pause, and improve an automation once it influences real work.
Controls should be proportionate to autonomy and consequence. A routine internal lookup needs different oversight than a system affecting customer commitments or financial decisions.
How to Apply This in Your Organization
Use governance and risk readiness to make one real implementation decision, not as a theoretical scorecard. Bring together the business owner, the people who perform the work, and the technical or data owners who understand the current constraints.
Start with the next candidate workflow, document the evidence available today, and name the missing condition that must be resolved before the organization commits to a pilot or implementation.
Control Design
- Assign a business owner and technical owner.
- Define confidence thresholds and human escalation triggers.
- Record material actions and decisions for review.
- Set an approval path for changes to scope, data, and behavior.
Worked Decision Scenario
An internal assistant can summarize employee requests, but a proposed version would also recommend policy outcomes. Because an incorrect recommendation could affect employee rights, the team adds a human reviewer and records the source material used.
The business and technical owners agree on the conditions that require escalation and who can change the system. Governance is designed into daily operation rather than added after launch.
Apply it
Oversight Design
For your selected workflow, identify one decision that must remain human-controlled and one condition that should trigger escalation.
Saved locally for this review prototype. Your response will become private account data when the approved course backend is connected.